Last Updated: August 2026

At HomeProsly, we aim to provide clear and reliable services to businesses using our platform. This Refund Policy explains when refunds may be available for paid services purchased through HomeProsly.

HomeProsly may offer businesses paid services including subscription plans, featured listings, sponsored placements, advertising services, promotional packages, and other premium features.

The applicable price and billing terms will be displayed before completing a purchase.

For recurring subscriptions, you may cancel your subscription according to the cancellation options available in your account.

Cancellation will normally prevent future charges but does not automatically create a refund for the current billing period unless otherwise required by applicable law or stated at the time of purchase.

Refund requests may be considered in the following circumstances:

• Duplicate or accidental charges.
• A technical problem caused by HomeProsly that prevented the purchased service from being delivered.
• A payment was processed incorrectly.
• A refund is required by applicable law.

Refunds for other circumstances are considered at HomeProsly's discretion.

Unless otherwise stated or required by applicable law, the following services may be non-refundable once they have been activated or delivered:

• Featured listings.
• Sponsored listings.
• Advertising campaigns that have already started.
• Promotional placements.
• Services that have already been delivered.
• Subscription periods that have already begun.
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To request a refund, contact HomeProsly through the contact information provided on our website.

Please include:

• Your name.
• Account email address.
• Order or transaction information.
• The service purchased.
• The reason for your refund request.

We may request additional information to verify the transaction and evaluate the request.

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

The time required for the refund to appear in your account may depend on your bank or payment provider.

Before initiating a payment dispute or chargeback, we encourage you to contact HomeProsly so that we can investigate and resolve the issue.

Fraudulent or abusive chargebacks may result in suspension or termination of the associated account or services, subject to applicable law.

HomeProsly may update this Refund Policy from time to time. Any updated version will be published on this page with a revised "Last Updated" date.

Last Updated: August 2026